All Courses bookable on demand

This course provides delegates with the knowledge and practical skills in Cardio Pulmonary Resuscitation (CPR).

This course has been designed to give learners knowledge and practical experience in CPR procedures and is ideal for anyone having to update their skills on a yearly basis.

Course Content:
Managing an incident
Unconsciousness
Resuscitation (Adult, Child & Baby)
Recovery positions

Cost
Dynamic Pricing Structure based on: number of learners, distance, on-going work and if you have your own venue.

Please email us with your enquiry.

(50% DISCOUNT for Registered Schools for groups of 24+ students)

Duration
Half-day (2 hours)

Group Size
12 learners per 1 Trainer/ Assessor

Assessment Method
Continuous assessment and practical activities

Pre-requisite
Physically able to complete course. Good understanding of English language

Conflict resolution is conceptualised as the methods and processes involved in facilitating the peaceful ending of conflict. Conflict management in the workplace is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict with your colleagues,
peers and managers.

There are many professions and circumstances, where individuals can potentially find themselves in conflict situation and with the correct handling and training, can be dealt with and defused in a calm professional manner. On this course, you will learn how to identify that a situation could arise and how to deal with it to avoid conflict. This course is ideal for those that do not wish to / or have no requirement to learn about physical intervention skills.

The Conflict Management Level 2 (VTQ) certificate is valid for three years and the online training course will serve as a good annual refresher course.

This course is available online via Omni eLearning.

The classroom based qualification is completed with a qualified instructor. All instructors teaching this course are highly trained serving/retired Police Officers – who have been certified as maintaining their skills up-to-date.

Course Structure:

Conflict resolution is conceptualised as the methods and processes involved in facilitating the peaceful ending of conflict. Conflict management in the workplace is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict with your colleagues,
peers and managers.

There are many professions and circumstances, where individuals can potentially find themselves in conflict situation and with the correct handling and training, can be dealt with and defused in a calm professional manner. On this course, you will learn how to identify that a situation could arise and how to deal with it to avoid conflict. This course is ideal for those that do not wish to / or have no requirement to learn about physical intervention skills.

The Conflict Management Level 2 (VTQ) certificate is valid for three years and the online training course will serve as a good annual refresher course.

This course is available online via Omni eLearning.

The classroom based qualification is completed with a qualified instructor. All instructors teaching this course are highly trained serving/retired Police Officers – who have been certified as maintaining their skills up-to-date.

Course Content:

Know how communication can be used to solve problems and reduce the likelihood of conflict
State the importance of positive communication as a way of reducing the likelihood of conflict
Identify how managing customer expectations can reduce the likelihood of conflict
Identify the differences between assertiveness and aggression
State the importance of viewing a situation from the customer’s perspective
Identify strategies that can be used to solve problems

Know the factors that influence human responses in conflict situations
Identify human responses to emotional or threatening situations
Identify factors that can trigger an angry response in others
Identify factors that can inhibit an angry response in others

Know how to assess and reduce risks in conflict situations
Identify the stages of escalation in conflict situations
State how to apply dynamic risk assessment to a conflict situation
State the importance of following employer policies and guidance in conflict situations
Identify measures that can reduce risks for people who may be involved in conflict situations

Know how to communicate effectively and de-escalate conflict in emotive situations
Identify how to use non-verbal communication in emotive situations
Identify how to overcome communication barriers in emotive situations
Identify ways of defusing emotive conflict situations
Identify how to work with colleagues to de-escalate conflict situations
State the importance of providing exit routes and space when dealing with an angry person

Know good practice to follow after conflict situations
State the importance of accessing help and support following an incident
Identify the benefits of reflecting on and learning from conflict situations
Identify the benefits of sharing good practice and contributing to solutions to recurring problems

Cost

Dynamic Pricing Structure based on: number of learners, distance, on-going work and if you have your own venue.

Please email us with your enquiry.

Duration
Half day (4 hours)

Group Size
Up to 12 Candidates per 1 Trainer/Assessor

Assessment Method
Activities, theoretical & practical assessments

Pre-requisite
MINIMUM age of 14 years. Able to complete all requirements. Good understanding of English language

Candidates successfully completing this course will be entitled to act as a first aider in the workplace. This Emergency First Aid at Work course may be more suitable whereby a needs assessment has identified a low-risk work environment. This course complies with the Health & Safety (First-Aid) Regulations 1981 (Appendix 6 Content of an Emergency First Aid at Work (EFAW) Course)

Note: The Emergency First Aid at Work course is Unit1 and Day1 of the First Aid at Work 3 Day course

Course Content:

In accordance with Appendix 6 H&S (First-Aid) Regulations 1981

• roles and responsibilities of a first aider;
• cross infection;
• recording incidents & actions;
• use of available equipment;
• assessing an incident;
• unconscious casualties (including seizure);
• cardiopulmonary resuscitation;

• Safe use of an Automated External Defibrillator
• choking;
• Wounds and bleeding;
• Shock;
• minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters);

Cost

Dynamic Pricing Structure based on: number of learners, distance, on-going work and if you have your own venue.

Please email us with your enquiry.

Duration
One-day (6 hours)

Group Size
12 learners per 1 Trainer/ Assessor

Assessment Method
Continuous assessment and practical activities

Pre-requisite
Physically able to complete all requirements. Good understanding of English language

The Emergency Paediatric First Aid course is a stand-alone qualification that matches the content of Unit 1 of the two-day full Paediatric First Aid course.

The Emergency Paediatric First Aid qualification is ideal for anyone who cares for infants and children, such as: parents, guardians, grandparents or those who have a professional involvement with infants and children and want to learn key paediatric first aid skills.

This qualification provides Learners with the opportunity to develop the basic skills and knowledge needed to deal with a range of emergency paediatric first aid situations which could arise when looking after children.

The EYFS statutory framework states that at least one person who has a current Paediatric First Aid (PFA) certificate must be on the premises and available at all times when children are present, and must accompany children on outings. The certificate must be for the full course consistent with the criteria set out in Annex A of the framework.

***PLEASE NOTE THAT THIS COURSE IS ONLY DAY 1 OFF THE FULL COURSE AND IS NOT THE COURSE TO FULFIL THE ABOVE EYFS REQUIREMENT**

Childminders, and any assistant who might be in sole charge of the children for any period of time, must hold a full current PFA certificate. PFA training must be renewed every three years and be relevant for workers caring for young children and where relevant, babies.

Providers should take into account the number of children, staff and layout of premises to ensure that a paediatric first aider is able to respond to emergencies quickly.

All newly qualified entrants to the early years workforce who have completed a level 2 and/or level 3 qualification on or after 30 June 2016, must also have either the full PFA or this emergency PFA certificate within three months of starting work in order to be included in the required staff:child ratios at level 2 or level 3 in an early years setting.

Providers should display (or make available to parents) staff PFA certificates or a list of staff who have a current PFA certificate

IF IN DOUBT PLEASE ASK. DO NOT WASTE YOUR MONEY ON THE WRONG COURSE.

Course Content:

As per Annex A: Criteria for effective PFA training. Taken from the Statutory Framework for the early years foundation stage

Unit 1: Paediatric Emergency First Aid

• Be able to assess an emergency situation and prioritise what action to take
• Be able to help a baby or child who is unresponsive and breathing normally
• Be able to help a baby or child who is unresponsive and not breathing normally
• Be able to help a baby or child who is having a seizure
• Be able to help a baby or child who is choking
• Be able to help a baby or child who is bleeding
• Be able to help a baby or child who is suffering from shock caused by severe blood loss (hypovolemic shock)

Cost

Dynamic Pricing Structure based on: number of learners, distance, on-going work and if you have your own venue.

Please email us with your enquiry.

Duration
One-day (6 hours)

Group Size
12 learners per 1 Trainer/ Assessor

Assessment Method
Activities, test paper, practical assessments (as appropriate)

Pre-requisite
Physically able to complete all 3 days. Good understanding of English language

This Fire Safety Principles Level 2 (Fire Warden/Marshal) – (VTQ) qualification is ideal for companies large or small who require fire training.

This course will give knowledge and confidence to those who require training for their workplace and will cover subjects that relate to how fires are started, the methods of controlling the spread of fires, evacuating the building, holding fire briefings and conducting risk assessments. This is also ideal for staff members who become the appointed Fire Warden or a Fire Marshal in their workplace.

The Fire Safety qualification will cover the latest fire safety regulations, the roles and duties of employees and their responsibilities on Fire Safety and is designed to meet and comply with the Regulatory Reform (Fire Safety) Order 2005.

This course is available online via Omni eLearning.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Structure:

This Fire Safety Principles Level 2 (Fire Warden/Marshal) – (VTQ) qualification is ideal for companies large or small who require fire training.

This course will give knowledge and confidence to those who require training for their workplace and will cover subjects that relate to how fires are started, the methods of controlling the spread of fires, evacuating the building, holding fire briefings and conducting risk assessments. This is also ideal for staff members who become the appointed Fire Warden or a Fire Marshal in their workplace.

The Fire Safety qualification will cover the latest fire safety regulations, the roles and duties of employees and their responsibilities on Fire Safety and is designed to meet and comply with the Regulatory Reform (Fire Safety) Order 2005.

This course is available online via Omni eLearning.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Content:

Understand the hazards and risks associated with fire in the workplace
Explain how fires are caused in the workplace
Describe the components of the fire triangle
Identify the hazards during or after a fire, including the products of combustion
Describe the characteristics of fire and smoke spread

Understand the principles and practice of fire safety management at work
State the different methods used to identify and control fire hazards
Define the term ‘means of escape’ in relation to fire hazards
Outline typical components for means of escape from fire hazards
Describe methods of fire detection and raising the alarm
Describe the principle of how fires are extinguished
Describe how portable fire-fighting equipment should be used safely
Identify common fixed fire-fighting systems and where they might be used.

Understand the fire safety role for employers and employees
Outline the duties of employers and employees with respect to fire safety in the workplace.
Outline how to undertake a simple fire safety inspection in the workplace
Describe the stages involved in a fire risk assessment

Understand the role of the nominated fire warden
State the role and function of fire wardens in their workplace: on a day-to-day basis, during an
emergency and if they are not in their designated areas of responsibility when the alarm is raised
Outline the content of a fire safety briefing

This course is strongly recommended by the Health and Safety Executive to maintain the level of skill in learners that have attended either the First Aid at Work (FAW) or the Emergency First Aid at Work (EFAW) courses.

Course Content:

In accordance with Appendix 7 H&S (First Aid) Regulations 1981

• Dealing with the unconscious casualty
• Recovery positions
• Choking
• Cardio Pulmonary Resuscitation
• Safe use of an Automated External Defibrillator
• Shock
• Wounds / Bleeding

Candidates successfully completing this course will be entitled to act as a first-aider in the workplace. This First aid at Work course includes the 1 day Emergency First Aid at Work course and also equips the first-aider to apply first aid to an extensive range of specific injuries and illnesses. This course complies with the Health and Safety (First-Aid) regulations 1981 (Appendix 5 Content of a First Aid at Work (FAW) course).

Course Structure:

Unit 1: Emergency First aid in the Workplace
Unit 2: Recognition and Management of Illness and Injury in the Workplace

Course Content:

In accordance with Appendix 5 & 6 of the H&S (First-Aid) Regulations 1981

Unit 1 covers the following topics:

• Roles and responsibilities of a first aider
• Cross infection
• Recording incidents & actions
• Use of available equipment
• Assessing an incident
• Unconscious casualties (including seizure)
• Cardio pulmonary resuscitation;

• Safe use of an Automated External Defibrillator
• Choking
• Wounds and bleeding shock
• Minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters)

Unit 2 covers the following topics:

• Secondary survey;
• Injuries to bones, joints and muscles (including – Spinal injuries)
• Suspected head and spinal Injuries
• Chest injuries
• Burns and scalds
• Eye injuries
• Sudden poisoning

• Anaphylaxis;
• Major illnesses (heart attack, stroke, Epilepsy, asthma & diabetes)
• Serious bleeding including: Embedded objects, Sucking chest wound, Amputations

This First Aid at Work Re-qualification syllabus covers the same topics as those in the initial 3-Day First Aid at Work (FAW) course. However, the training and assessment face-to-face contact is only 12 hours (2 days). This course complies with the Health and Safety (First-Aid) regulations 1981 (Appendix 5 Content of a First Aid at Work (FAW) course).

Important information regarding re-qualification:

The FAW re-qualification course lasts two days and should cover the same content as the initial

3-Day FAW course (Appendix 5). If the first-aider does not re-qualify before the expiry date on their current certificate they are no longer considered competent to act as a first-aider in the workplace.

They can re-qualify at any time after the expiry date by undertaking this two-day re-qualification course. However, it may be prudent to complete the 3-Day FAW course, especially where a considerable period – i.e. in excess of one month – has elapsed since the FAW certificate expired. It is for the employer to decide the most appropriate training course to re-qualify the first-aider.

OMNI TRAINING GROUP LTD will not re-qualify anyone who has expired more than 1 month from the expiry date on their certificate. We would strongly suggest a 3-Day FAW Course.

Course Content:

In accordance with Appendix 5 & 6 of the H&S (First-Aid) Regulations 1981

Unit 1 covers the following topics:

• Roles and responsibilities of a first aider
• Cross infection
• Recording incidents & actions
• Use of available equipment
• Assessing an incident
• Unconscious casualties (including seizure)
• Cardio pulmonary resuscitation;

• Safe use of an Automated External Defibrillator
• Choking
• Wounds and bleeding shock
• Minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters)

Unit 2 covers the following topics:

• Secondary survey;
• Injuries to bones, joints and muscles (including – Spinal injuries)
• Suspected head and spinal Injuries
• Chest injuries
• Burns and scalds
• Eye injuries
• Sudden poisoning

• Anaphylaxis;
• Major illnesses (heart attack, stroke, Epilepsy, asthma & diabetes)
• Serious bleeding including: Embedded objects, Sucking chest wound, Amputations

Cost

Dynamic Pricing Structure based on: number of learners, distance, on-going work and if you have your own venue.

Please email us with your enquiry.

Duration
Two days (12 hours)

Group Size
12 learners per 1 Trainer/ Assessor

Assessment Method
Discussion, test paper, practical assessment

Pre-requisite
Must have completed a First Aid at Work Course, Physically able to complete both  days, Good understanding of English language

The Health & Safety Principles in the Workplace Level 1 (VTQ) course has been carefully designed to include coverage on regulation, accident prevention and more and is intended for anyone who requires a basic course in Health and Safety awareness.

This course will cover regulations, precautions, planning, risk assessing, PPE, individual sectors, what causes accidents, employer/employee responsibilities, RIDDOR, COSHH, first aid, workstation/VDU safety, working at heights, gas safety, occupational health, infection control, electricity, enforcement and the dangers and links in the regulations in fire and manual handling.

This course is available online via Omni eLearning. Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Structure:

The Health & Safety Principles in the Workplace Level 1 (VTQ) course has been carefully designed to include coverage on regulation, accident prevention and more and is intended for anyone who requires a basic course in Health and Safety awareness.

This course will cover regulations, precautions, planning, risk assessing, PPE, individual sectors, what causes accidents, employer/employee responsibilities, RIDDOR, COSHH, first aid, workstation/VDU safety, working at heights, gas safety, occupational health, infection control, electricity, enforcement and the dangers and links in the regulations in fire and manual handling.

This course is available online via Omni eLearning. Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Content:

The Health and Safety in the Workplace Level 2 (VTQ) course has been carefully designed to include coverage on regulation, accident prevention and more and is intended for anyone who requires a course in Health and Safety awareness.

This course will cover regulations, precautions, planning, risk assessing, PPE, individual sectors, what causes accidents, employer/employee responsibilities, RIDDOR, COSHH, first aid, workstation/VDU safety, working at heights, gas safety, occupational health, infection control, electricity, enforcement and the dangers and links in the regulations in fire and manual handling.

This course is available online via Omni eLearning.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Structure:

The Health and Safety in the Workplace Level 2 (VTQ) course has been carefully designed to include coverage on regulation, accident prevention and more and is intended for anyone who requires a course in Health and Safety awareness.

This course will cover regulations, precautions, planning, risk assessing, PPE, individual sectors, what causes accidents, employer/employee responsibilities, RIDDOR, COSHH, first aid, workstation/VDU safety, working at heights, gas safety, occupational health, infection control, electricity, enforcement and the dangers and links in the regulations in fire and manual handling.

This course is available online via Omni eLearning.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Content:

Health and safety is a popular subject that is discussed to prevent accidents in public places as well as in the workplace.

This qualification is ideal for those who wish to embark on an employment in the H&S sector and is aimed towards Health and Safety Managers, Managers and Line Managers, Instructors and Self-employed contractors.

Omni Training Group H&S Level 3 is delivered over 2 days with 1-day pre-course work that is completed using the workbook and course book provided.

This qualification is aimed at those working or wishing to work as a supervisor in health and safety in the workplace. The content of this qualification aims to give the learner a wide range of skills and knowledge to equip them to confidently undertake health and safety requirements, such as risk assessments and to deal competently with consequences arising from incidents that may occur.

The course covers a wide range of health and safety subjects to cover all workplace settings and will cover legislation, the benefits of using a safety management system, the principles of risk assessments, hazards and risk control methods.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Structure:

Health and safety is a popular subject that is discussed to prevent accidents in public places as well as in the workplace.

This qualification is ideal for those who wish to embark on an employment in the H&S sector and is aimed towards Health and Safety Managers, Managers and Line Managers, Instructors and Self-employed contractors.

Omni Training Group H&S Level 3 is delivered over 2 days with 1-day pre-course work that is completed using the workbook and course book provided.

This qualification is aimed at those working or wishing to work as a supervisor in health and safety in the workplace. The content of this qualification aims to give the learner a wide range of skills and knowledge to equip them to confidently undertake health and safety requirements, such as risk assessments and to deal competently with consequences arising from incidents that may occur.

The course covers a wide range of health and safety subjects to cover all workplace settings and will cover legislation, the benefits of using a safety management system, the principles of risk assessments, hazards and risk control methods.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Content:

This course is ideal for all employees , providing a basic awareness of mental health in the workplace.

Although this certificate is entitled ‘in the workplace’, this course is suited to ANYONE who wishes to understand more about mental health, that may be associated with a family member, friend or colleague outside of a work environment.

Course Structure:

This course is ideal for all employees , providing a basic awareness of mental health in the workplace.

Although this certificate is entitled ‘in the workplace’, this course is suited to ANYONE who wishes to understand more about mental health, that may be associated with a family member, friend or colleague outside of a work environment.

Course Content:

This course builds on the learning from the Mental Health in the Workplace Awareness course as learnt at Level1.

Learners will learn more about how people are affected by Mental Health and how to deal with situations.

Although this certificate is entitled ‘in the workplace’, this course is suited to ANYONE who wishes to understand a great deal more about mental health, that may be associated with a family member, friend or colleague outside of a work environment.

Course Structure:

This course builds on the learning from the Mental Health in the Workplace Awareness course as learnt at Level1.

Learners will learn more about how people are affected by Mental Health and how to deal with situations.

Although this certificate is entitled ‘in the workplace’, this course is suited to ANYONE who wishes to understand a great deal more about mental health, that may be associated with a family member, friend or colleague outside of a work environment.

Course Content:

This course builds on the learning from the Mental Health in the Workplace Awareness Level 1 course & Mental Health in the Workplace at Level 2.

This is course is aimed at managers and those responsible for supporting the suffering from mental health issues in the workplace. Additional to the Level 2 course, the Level 3 covers the Health & Safety (HSE) guidelines and assessment procedures concerning Mental Health in the
Workplace

Although this certificate is entitled ‘in the workplace’, this course is suited to ANYONE who wishes to understand a great deal more about mental health, that may be associated with a family member, friend or colleague outside of a work environment.

Course Structure:

This course builds on the learning from the Mental Health in the Workplace Awareness Level 1 course & Mental Health in the Workplace at Level 2.

This is course is aimed at managers and those responsible for supporting the suffering from mental health issues in the workplace. Additional to the Level 2 course, the Level 3 covers the Health & Safety (HSE) guidelines and assessment procedures concerning Mental Health in the
Workplace

Although this certificate is entitled ‘in the workplace’, this course is suited to ANYONE who wishes to understand a great deal more about mental health, that may be associated with a family member, friend or colleague outside of a work environment.

Course Content:

The Paediatric First Aid qualification is ideal for those who work or intend to work in a childcare setting as it is been specifically designed to fulfil first aid requirements for early years teachers, nursery workers and childminders.

This qualification provides Learners with the opportunity to develop the skills and knowledge needed to deal with a range of paediatric first aid situations, illnesses, injuries and emergencies which can arise when looking after children.

As of the 1st June 2019, this course also incorporates basic training in the safe use of Adrenaline Auto-Injectors commonly known as Epi-Pen.

The EYFS statutory framework states that at least one person who has a current Paediatric First Aid (PFA) certificate must be on the premises and available at all times when children are present and must accompany children on outings. The certificate must be for this full course consistent with the criteria set out below and as detailed in Annex A of the framework.

Childminders and assistants who might be in sole charge of the children for any period of time must hold a full current PFA certificate. PFA training must be renewed every three years and be relevant for workers caring for young children and where relevant, babies.

Providers should take into account the number of children, staff and layout of premises to ensure that a paediatric first aider is able to respond to emergencies quickly.

All newly qualified entrants to the early years workforce who have completed a level 2 and/or level 3 qualification on or after 30 June 2016, must also have either this full PFA or an emergency PFA certificate within three months of starting work in order to be included in the required staff:child ratios at level 2 or level 3 in an early years setting.

Providers should display (or make available to parents) staff PFA certificates or a list of staff who have a current PFA certificate

Course Structure:

Unit 1: Paediatric Emergency First Aid
Unit 2: Managing Paediatric Illness and Injury

Course Content:

As per Annex A: Criteria for effective PFA training. Taken directly from the Statutory Framework for the early years’ foundation stage

Unit 1: Paediatric Emergency First Aid

• Be able to assess an emergency situation and prioritise what action to take
• Be able to help a baby or child who is unresponsive and breathing normally
• Be able to help a baby or child who is unresponsive and not breathing normally
• Be able to help a baby or child who is having a seizure

• Be able to help a baby or child who is choking
• Be able to help a baby or child who is bleeding
• Be able to help a baby or child who is suffering from shock caused by severe blood loss (hypovolemic shock)

Unit 2: Managing Paediatric Illness and Injury

• Be able to help a baby or child who is suffering from anaphylactic shock
• Be able to help a baby or child who has had an electric shock
• Be able to help a baby or child who has burns or scalds
• Be able to help a baby or child who has a suspected fracture
• Be able to help a baby or child with head, neck or back injuries
• Be able to help a baby or child who is suspected of being poisoned

• Be able to help a baby or child with a foreign body in eyes, ears or nose
• Be able to help a baby or child with an eye injury
• Be able to help a baby or child with a bite or sting
• be able to help a baby or child who is suffering from the effects of extreme heat or cold
• Be able to help a baby or child having: a diabetic emergency; an asthma attack; meningitis; febrile convulsions; an allergic reaction (including from 1st June 2019 safe use of Adrenaline Auto-Injectors)
• Understand the role and responsibilities of the paediatric first aider (including appropriate contents of a first aid box and the need for recording accidents and incidents)

The safety and welfare of others in your workplace should be maintained and controlled based on policies and procedures which outline a working environment. However, this is not always the case when another member of staff demonstrates a form of anger and aggression towards
another colleague.

The aim of this training is to promote safe practice, which particularly focusses on reducing the risks associated with challenging behaviour in the form of aggression, violence and harassment. This qualification also aims to ensure that violence and aggression is managed in line with the organisations core values and best practice guidelines and that any practices are employed in a transparent, ethical and lawful manner.

This course is NOT available online via Omni eLearning. This is a ‘practical classroom qualification’ completed with a qualified instructor. All instructors teaching this course are highly trained serving/retired Police Officers – who have been certified as maintaining their skills up-to-date.

The Prevention and Management of Violence and Aggression (VTQ) – PMVA certificate is valid for three years. We do highly recommend completing the online Conflict Management course via the Omni eLearning page which will serve as a good refresher in-between those 3 years.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Structure:

The safety and welfare of others in your workplace should be maintained and controlled based on policies and procedures which outline a working environment. However, this is not always the case when another member of staff demonstrates a form of anger and aggression towards
another colleague.

The aim of this training is to promote safe practice, which particularly focusses on reducing the risks associated with challenging behaviour in the form of aggression, violence and harassment. This qualification also aims to ensure that violence and aggression is managed in line with the organisations core values and best practice guidelines and that any practices are employed in a transparent, ethical and lawful manner.

This course is NOT available online via Omni eLearning. This is a ‘practical classroom qualification’ completed with a qualified instructor. All instructors teaching this course are highly trained serving/retired Police Officers – who have been certified as maintaining their skills up-to-date.

The Prevention and Management of Violence and Aggression (VTQ) – PMVA certificate is valid for three years. We do highly recommend completing the online Conflict Management course via the Omni eLearning page which will serve as a good refresher in-between those 3 years.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Content:

Understanding Positive Behavioural Support (PBS)
Define what Positive Behavioural Support is and its relevance to Prevention and Management of
Violence and Aggression
Understand types of strategies and their effectiveness
Identify strategies that can be used to solve problems

Be able to understand the Assault Cycle, causes and triggers
Identify human resources to emotional to threatening situations
Understand cause & trigger phase, acceleration, situation, recuperation and post situation phase
Identify factors that can inhibit an angry response in others
List positive support mechanisms
Be able to define : de-escalation, distraction, diversion, disengagement and diffusion

Be able to communicate positively
Know how to communicate positively
State the importance and need to communicate positively
Understand how body language, tone of voice and words can affect a reaction
Identify how to use non-verbal communication in emotive situations
Identify how to overcome communication barriers in emotive situations
Identify ways of diffusing emotive conflict situations
State the importance of providing exit routes and space when dealing with an angry person

Be able to manage the acceleration, situational and recuperation phase (Escalation Phase)
Understand the acceleration phase as explained by Kaplan & Wheeler 1983
Understand the situational phase as explained by Kaplan & Wheeler 1983
Understand the recuperation phase as explained by Kaplan & Wheeler 1983

Understand the law and risks of physical intervention when working with young people and vulnerable adults (Adults at Risk)
Understand the regulations that relate to the law
Understand the difference between restrictive and non-restrictive physical intervention
Understand the law relating to disengagement and physical intervention when working with young
people and vulnerable adults
Know the risks factors associated with physical intervention

Understand the key principles of disengagement and physical intervention as part of an overall strategy for managing challenging behaviour
Understand the key principles of disengagement and physical intervention as part of an overall
strategy for managing challenging behaviour
Be able to use disengagement and non-restrictive intervention methods.

Demonstrate correct communicative and practical techniques

Cost

Dynamic Pricing Structure based on: number of learners, distance, on-going work and if you have your own venue.

Please email us with your enquiry.

Duration
1 day (6 hours)

Group Size
Up to 12 Candidates per 1 Trainer/Assessor

Assessment Method
Activities, theoretical & practical assessments

Pre-requisite
MINIMUM age of 14 years. Able to complete all requirements. Good understanding of English language

All organisations that work with or come into contact with children and adults should have safeguarding policies and procedures to ensure that every child or adult, regardless of their age, gender, religion or ethnicity, can be protected from harm.

This course is aimed at training individuals and managers who work with children and adults to ensure they know how to identify and report possible cases of abuse and neglect. Vulnerable adults and children face potential risks if the care and support are not provided. This qualification
is designed to create an open-ended awareness of ongoing safeguarding concerns and will build on your confidence in dealing with abuse and neglect once it is identified.

This qualification also provides coverage on protection from abuse, maltreatment and preventing harm to their health and development.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as the Certificate.

This course is currently not available online via Omni eLearning.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Structure:

All organisations that work with or come into contact with children and adults should have safeguarding policies and procedures to ensure that every child or adult, regardless of their age, gender, religion or ethnicity, can be protected from harm.

This course is aimed at training individuals and managers who work with children and adults to ensure they know how to identify and report possible cases of abuse and neglect. Vulnerable adults and children face potential risks if the care and support are not provided. This qualification
is designed to create an open-ended awareness of ongoing safeguarding concerns and will build on your confidence in dealing with abuse and neglect once it is identified.

This qualification also provides coverage on protection from abuse, maltreatment and preventing harm to their health and development.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as the Certificate.

This course is currently not available online via Omni eLearning.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Content:

All organisations that work with or come into contact with children should have safeguarding policies and procedures to ensure that every child, regardless of their age, gender, religion or ethnicity, can be protected from harm.

This course is aimed at training individuals and managers who work with children to ensure they know how to identify and report possible cases of abuse and neglect. Children are at risk in many environments and this course will ensure you gain a better understanding of the problem, avoiding possible situations and will give you the confidence in dealing with abuse and neglect once identified.

Additionally, this course will cover content relating to protecting children from abuse and maltreatment, preventing harm to children’s health or development, ensuring children grow up with the provision of safe and effective care and taking action to enable all children and young
people have the best outcomes.

This course covers the basics to ensure that staff, families or individuals are able to deal with this sensitive subject.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as the Certificate.

This course is currently not available online via Omni eLearning.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Structure:

All organisations that work with or come into contact with children should have safeguarding policies and procedures to ensure that every child, regardless of their age, gender, religion or ethnicity, can be protected from harm.

This course is aimed at training individuals and managers who work with children to ensure they know how to identify and report possible cases of abuse and neglect. Children are at risk in many environments and this course will ensure you gain a better understanding of the problem, avoiding possible situations and will give you the confidence in dealing with abuse and neglect once identified.

Additionally, this course will cover content relating to protecting children from abuse and maltreatment, preventing harm to children’s health or development, ensuring children grow up with the provision of safe and effective care and taking action to enable all children and young
people have the best outcomes.

This course covers the basics to ensure that staff, families or individuals are able to deal with this sensitive subject.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as the Certificate.

This course is currently not available online via Omni eLearning.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Content:

All staff within health services have a responsibility for the safety and wellbeing of patients and colleagues. Our safeguarding adults’ course is about the safety and well-being of all patients but providing additional measures for those least able to protect themselves from harm or abuse.

Omni Training Group SOVA course will cover fundamental parts of patient safety and well-being and aims to promote awareness of what constitutes abuse and neglect. This course will also promote understanding different types of abuse and neglect, promote understanding of what makes individuals vulnerable, promote understanding of what disclosure and whistleblowing are and detail legislation relevant to Safeguarding of Adults.

By the end of the course, candidates will be able to identify types of abuse, identify when abuse has happened/is happening, understand how to report and record issues that may be witnessed or disclosed and understand how to help prevent abuse and neglect.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as the Certificate.

This course is available online via Omni eLearning.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Structure:

All staff within health services have a responsibility for the safety and wellbeing of patients and colleagues. Our safeguarding adults’ course is about the safety and well-being of all patients but providing additional measures for those least able to protect themselves from harm or abuse.

Omni Training Group SOVA course will cover fundamental parts of patient safety and well-being and aims to promote awareness of what constitutes abuse and neglect. This course will also promote understanding different types of abuse and neglect, promote understanding of what makes individuals vulnerable, promote understanding of what disclosure and whistleblowing are and detail legislation relevant to Safeguarding of Adults.

By the end of the course, candidates will be able to identify types of abuse, identify when abuse has happened/is happening, understand how to report and record issues that may be witnessed or disclosed and understand how to help prevent abuse and neglect.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as the Certificate.

This course is available online via Omni eLearning.

Please note that learners undertaking this qualification have the option to choose to take a regulated qualification (at additional cost) should you industry / employer require this.

Course Content: